REturn Policy   

RETURNS

• If you are unsatisfied with your purchase, please email us as soon as possible at orders@lotusbleudesign.com. Item(s) must be returned within 10 business days of delivery for a product and related sales tax refund.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

SHIPPING

• To return your product, please ship it back to: Lotus Bleu 10 Arkansas Street, Studio P, San Francisco CA 94107, (415) 861-2700

• You will be responsible for paying for all shipping costs related to returning your item. Shipping costs are non-refundable.

• Please consider using a trackable shipping service and purchasing shipping insurance. We cannot otherwise guarantee that we will receive your returned item.

REFUNDS

• If 10 business days have passed since its receipt, unfortunately we cannot offer a refund.

• Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 weeks.